VTU Recharge Terms — Servora Enterprise Limited™

Effective date: [Effective date]

SERVORAPRISE ECOSYSTEM — OVERVIEW

1. Scope & Applicability

These Terms govern the use of ServoraPrise’s VTU (Virtual Top-Up) recharge services by Resellers and API Clients. They apply when placing orders via our web dashboard or API integration.

2. Service Overview

We provide airtime and data voucher top-up services across major telecom networks. Resellers can initiate orders either through our user interface or programmatically via APIs.

VTU platforms like VTU.ng and VTUJET are known for offering competitive pricing, reliability, and reseller support.

3. Reseller Responsibilities

• Maintain accurate registered information and submit current KYC documentation.
• Ensure your account balance is sufficient before placing orders.
• Adhere to telecom provider requirements and comply with applicable regional regulations.
• Protect all API keys and credentials; unauthorized use is your responsibility.

4. Availability & API Uptime

We strive for high service availability and will communicate planned maintenance in advance. In the event of unplanned outages, we will notify affected users promptly.

5. Order Failures & Refunds

For orders that fail due to internal errors, we will retry or refund the credit value within 3 business days. Third-party network-related failures may take longer to resolve, depending on provider responsiveness.

6. Transaction Limits & Fraud Monitoring

We may enforce per-transaction or daily limits. Suspicious activity triggers immediate investigation and may result in temporary suspension to mitigate risks.

This precaution aligns with standard fraud prevention methods used in VTU operations.

7. Pricing & Profitability

Resellers typically earn commissions in the range of 2%–5% per transaction, depending on the platform and volume.

8. Legal & Regulatory Compliance

• Resellers are responsible for ensuring compliance with local tax laws and regulatory requirements.
• Aggregators operating at scale should consider formal business registration and operate within the legal frameworks set by regulatory bodies like the Nigerian Communications Commission (NCC) 3.

9. Support & Contact

For assistance, reach out to: support@servoraprise.com

10. Amendment of Terms

We may update these Terms from time to time. All changes will be published here, and your continued use of the service constitutes acceptance.