One Page Policy Summary

SERVORAPRISE — Consolidated Policy Overview

This page provides a simplified overview of our key policies. Each section links to the full legal document for detailed terms.

Core Legal

Terms of Service: Rules for using our website, apps, and services. Read more
Privacy Policy: How we collect, use, and protect your data. Contact: privacy@servoraprise.com. Read more

Refund & Returns Policy: Refunds for VTU failures; physical goods can be returned within 7–14 days (report damage within 48 hrs). Read more
POS Outlet Terms: Agents must comply with PCI standards; disputes handled under our dispute resolution process. Read more
VTU & Payments Policy: Covers virtual top-up transactions, wallet usage, and dispute handling. Read more
Vendor Exchange Policy: Exchange rates, commissions, and dispute process for currency/vendor services. Read more
Escrow Policy: Funds may be held temporarily for secure settlements; not treated as bank deposits. Read more

E-Commerce Policy: Covers logistics, shipping timelines, order fulfillment, and buyer protection. Read more

Software SLA: Service availability & support commitments. Read
DMCA Takedown Policy: Process for reporting copyright infringement; we act on valid notices. Read more
Cookie Policy: Explains cookies, tracking, and how to manage preferences. Read more

KYC/AML Policy: Verification required for vendor, exchange, and financial services. Read more
Data Breach Response: We notify users and regulators of data breaches within 72 hrs, where feasible. Read more
Security Policy: Describes monitoring, risk management, and protection standards. Read more

Accessibility Statement: We follow WCAG 2.1 AA guidelines where possible; feedback is welcome. Read more
Contact: For legal or policy questions, email cfc@servoraprise.com.

For detailed versions of each policy, visit the linked pages above or contact our team for assistance.